Public liability insurance

Public liability insurance helps cover legal costs and compensation if someone blames your business for injury or damage — whether you're at a customer’s home, on-site or they visit your premises. 

Available to businesses of all sizes and sectors, public liability insurance is crucial for sole traders, freelancers, and larger companies alike. 

Civil or personal injury claims in the UK can be expensive, with some cases exceeding £100,000, although many claims are below this sum.  

Despite its importance, a 2026 Association of British Insurers report found that 43% of SMEs are potentially exposing themselves to significant financial risk by not having this type of policy. 

Public liability insurance may not be a legal requirement for all businesses, but it’s still a valuable safeguard for protecting both your business, and your long-term financial security.

For starters, it provides peace of mind. Accidents happen, and public liability insurance acts as a safety net against the costs of legal fees, medical expenses, and the claims themselves. It also builds trust with clients. Many businesses won’t work with you unless you have insurance in place, so having coverage can open doors to more opportunities. 

Public liability insurance offers financial security, protects your reputation, and ensures you’re covered when the unexpected happens. It’s not just about meeting legal obligations – it’s about safeguarding your business’ future.

No two businesses are the same and therefore no two policies are ever the same. 

There are certain things insurers consider when picking policies for customers that determine what you need, such as:

• Who your clients are - clients in certain industries require specific cover, like construction work or securing government contracts, before working with you. 

• How much risk you face at work - accidents can happen in any line of work, but some jobs carry more risk than others. In those cases, it may be worth considering a higher level of cover to match. 

• Project scale - bigger jobs or those involving high-value assets often call for higher levels of cover.

• Turnover - A higher turnover often means more risk, so you may need extra cover. It’s easy to overlook, but it’s an important factor.

Costs vary based on your business type, size and risk level. Some policies start from as little as £4.36/month - pick the covers you need and leave the ones you don’t, so you only pay for what you need.